Verified Purchase
Reviewed Sunday, March 1, 2020
Service rating : Very fast delivery, but unfortunately you sent the wrong headboard - different from what we had ordered. We didn't realise this until we moved the delivery to its final destination, over 100 miles away and erected the beds. We don't like the large one because it dominates the room, but...
Thank you for your review and please accept my apologies for the incorrect headboard delivery as we processed a floor standing headboard and not standard size. We have a new staff member and this was entered in error. I understand it is difficult to swap for you but have left it open that when you are next there and the date suits that we will swap the headboard over for you.
Verified Purchase
Reviewed Thursday, December 19, 2019
Service rating : Excellent help on the phone whilst ordering. All arrived exactly when they said it would very well packaged so clean and damage free. Very good value for money and faultless throughout. Would recommend highly!Product : All fittings included and easy to set up
Verified Purchase
Reviewed Tuesday, April 30, 2019
Service rating : Quick and simple. Again no delivery date information received.Product : Good quality and strong colours.
Verified Purchase
Reviewed Wednesday, October 10, 2018
Excellent quality and great value beds, fast and efficient service.
Verified Purchase
Reviewed Sunday, August 26, 2018
Service rating : Excellent service.nothing was to much trouble for the two different guys i spoke to..Product : Excellent value.lovely and comfortable
Verified Purchase
Reviewed Tuesday, January 2, 2018
Ordering and getting delivery date was all easy
Verified Purchase
Reviewed Saturday, March 25, 2017
Service rating : GreatProduct : Great, it was very easy to fit
Verified Purchase
Reviewed Tuesday, July 26, 2016
Have twice ordered custom made headboards and both times they have failed to deliver the correct head boards and on one occasion our fabric disappeared for a couple of weeks.
Thank you for your review. As discussed on the telephone due to the fabric on both occasions being sent to us despite us advising at time of order. There was no reference of order number or from where it came we did not know that this fabric was from yourselves. Had the fabric been send on both occasions as requested with some reference then the delivery would have been correct the first time.
Jamie Welch
