Shipping & Returns

Free delivery

Delivery is free of charge anywhere in the UK Mainland, with the exception of certain parts of Scotland and the highlands (Call us if you are in these area's and we can obtain a quote from our couriers)

Delivery of smaller items like our cushions is free across the whole of the UK Mainland via Royal Mail.

For non-UK Mainland and international orders, we are happy deliver to a port/ shipping company of your choice. Please give our team a call on 01234 834693 for more info.

Delivery Times

Due to our extensive range of products manufactured in house we are unable to hold stock of everything. However we do not believe you should have to wait and eternity for your order. Stocked items can be delivered between 1-5 working days and we aim to deliver made to order items in 3-4 weeks as standard.

Also due to using our own transport and national carrier for most products, we are sometimes able to specify a slot. Delivery times will be between 9am and 5pm weekdays only.

We are able to arrange a Saturday delivery on some products and this can be discussed at the point of delivery arrangement but there may be extra fees for Saturday or before 10am deliveries.

Returning Products

Please email the hotelcontractbeds customer service team on along with the reason for return and one of our representitives will come back to you. If your product has damage, please email us photos as well.

Product Returns

Please see our Terms & Conditions for full details.